@article{hubert2020analyzing,
title = "Analyzing and Visualizing Government-Citizen Interactions on Twitter to Support Public Policy-making",
author = "Hubert, Roc{\'\i}o B and Estevez, Elsa and Maguitman, Ana and Janowski, Tomasz",
journal = "Digital Government: Research and Practice",
volume = "1",
number = "2",
pages = "1--20",
year = "2020",
publisher = "ACM New York, NY, USA",
url = "https://dl.acm.org/doi/abs/10.1145/3360001",
}